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Terms & Conditions

Community First Guam Federal Credit Union is committed to protecting the privacy of our members.  In general, you can visit us on the World Wide Web without disclosing to us who you are or revealing any information about yourself.  There are several areas, however, that will collect certain information about you and we want you to know how we handle that information.

 

If you visit our website, Community First Guam Federal Credit Union collects and stores information on the domain you use to access our website, the Internet address of the site from which you linked directly to the site, and the date and time of your visit.  This information is used to measure the number of visitors to the various pages on our site to better serve our membership.

 

If you send an e-mail, Community First Guam Federal Credit Union collects and stores personally-identifying information in order to process your e-mail, form or application.  This information is not sold to any third parties.  Due to the volume of e-mail activity, these messages are deleted after they are answered or completed.

 

If you visit a secure site, such as Online banking, you will be asked for personal identification numbers which will give you access to the member only section of our website.  This information enables Community First Guam Federal Credit Union to regulate entry to the member only portions of our website and to measure member usage.  Any identifying information gathered is not sold to third parties.

 

If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site.   We make every effort however, to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy.

 

If you receive an email that appears to be from 'cfirstguam.com' but you suspect may be fraudulent, please forward it to us immediately at abuse@cfirstguam.com

 

If you experience any issues with our website please feel free to contact us at postmaster@cfirstguam.com

 

Community First Online Banking is supported with the current versions of Internet Explorer and Firefox browsers.

SOCIAL MEDIA TERMS OF USE

 

While this is an open forum, we intend to maintain a family-friendly atmosphere. Please use appropriate language at all times when posting and/or commenting. By submitting any content, you grant Community First (Guam) Federal Credit Union (“CFG”) the right to use this content in any and all CFG websites, including social media channels, print and other media, without payment or any other considerations. To ensure exchanges that are productive, informative, respectful of diverse viewpoints and lawful, we will review all comments and we reserve the right to remove any posts or comments that are, or include:  

 

Offensive Language – Comments including, but not limited to: profane or provocative language; threatening, hateful, offensive, derogatory, obscene or sexually explicit language; graphic explicit, racial, or disparaging language; abusive, hateful, or inflammatory language.  

 

Personal Attacks – If you disagree with content, we would like to hear from you, but ask that you refrain from personal attacks or being disrespectful of others. Malicious intent, or language intended to defame any person(s) and/or entity is not permitted.  

 

Spam – Comments focused on selling a product or service, or comments posted for the purpose of driving traffic to a particular website for personal, political or monetary gain are not permitted.  

 

Illegal Activity – Comments that seek to defame or defraud any financial, commercial, or nongovernmental agency are not permitted. Comments that contain any suggestion or encouragement of illegal activity are not permitted. Comments/posts must not violate laws that govern the use of copyrights, trade secrets, etc.  

 

Private or Confidential Information – Participation on the site is done at your own risk. Therefore, you are taking personal responsibility for your posts/comments, your username and any information you provide. Please do not provide any of your specific account details or other personal information. If you have immediate service needs, please contact the Community First (Guam) Federal Credit Union at (671) 472-8210 or via email to emailus@cfirstguam.com.   Posts from individuals under the age of 13 will not be accepted.   Posts containing photos will not be accepted unless specifically requested by an authorized representative of CFG FCU for a contest or other business-related purposed. In these instances, pictures will be reviewed and will not be posted if deemed inappropriate. 

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