Terms & Conditions

Community First Guam Federal Credit Union is committed to protecting the privacy of our members.  In general, you can visit us on the World Wide Web without disclosing to us who you are or revealing any information about yourself.  There are several areas, however, that will collect certain information about you and we want you to know how we handle that information.

 

If you visit our website, Community First Guam Federal Credit Union collects and stores information on the domain you use to access our website, the Internet address of the site from which you linked directly to the site, and the date and time of your visit.  This information is used to measure the number of visitors to the various pages on our site to better serve our membership.

 

If you send an e-mail, Community First Guam Federal Credit Union collects and stores personally-identifying information in order to process your e-mail, form or application.  This information is not sold to any third parties.  Due to the volume of e-mail activity, these messages are deleted after they are answered or completed.

 

If you visit a secure site, such as Online banking, you will be asked for personal identification numbers which will give you access to the member only section of our website.  This information enables Community First Guam Federal Credit Union to regulate entry to the member only portions of our website and to measure member usage.  Any identifying information gathered is not sold to third parties.

 

If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site.   We make every effort however, to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy.

 

If you receive an email that appears to be from 'cfirstguam.com' but you suspect may be fraudulent, please forward it to us immediately at abuse@cfirstguam.com

 

If you experience any issues with our website please feel free to contact us at postmaster@cfirstguam.com

 

Community First Online Banking is supported with the current versions of Internet Explorer and Firefox browsers.

 

238 Archbishop Flores Street, Suite 102, Hagåtña, Guam 96910

Telephone: (671) 472-8210 | Fax: (671) 472-5522

CommTEL Telephone Banking: (671) 472-5783 or 1(877) 472-5783 (From U.S. Mainland or Hawaii)

 

To report a lost or stolen card, please call the following numbers:

ATM Card:  1-800-523-4175, Credit Card: 1-800-991-4961, VISA® ATM/ Debit Card: 1-800-472-3272

 

To initiate a VISA® ATM/ Debit Card dispute for errors, unauthorized use, or fraud:1-844-771-9303

 

To report email abuse, malicious activity, or network issues please contact: postmaster@cfirstguam.com

Copyright © 2018 Community First Guam Federal Credit Union. All rights reserved.

Federally insured by NCUA. Equal Housing Lender. NMLS ID#634505

Terms & Conditions